If it has been less than 60 minutes since your purchase, you can cancel your item through our help portal. You'll need your order number and email address ready.

Alternatively you can use the link in your order confirmation email to skip through the order lookup tool: Cancel your order

Unfortunately if it has been more than 60 minutes since you ordered your item we can no longer cancel it. This is due to the nature of our made-to-order model. After the 60 minute period our systems have begun to process your orders and often cannot stop the production of your item.

Once you receive your item you may contact customer service to return it. You can view our return policy here.

If you are unsatisfied with your item simply return it to us within 14 days of receiving the item in like-new condition for a full refund. You can review our return policy here.

Depending on the type of item manufacturing times vary. Please check the product page for the most accurate information on when a specific product will ship.

We do our best to make sure you get exactly what you ordered. If there is an issue with your order we will have it reprinted and reshipped, at no charge to you. If you have an issue with your order please do not hesitate to reach out to us via our support portal.